Consumer Health Data Privacy Policy
This page exists because some US states — Washington (My Health My Data Act), Nevada, and Connecticut among them — require a separate, plain-language notice about consumer health data. It is a companion to our Privacy Policy, which remains the full description of how Dignity handles your information. Where the two overlap, they say the same thing.
"Dignity", "we" and "us" mean Dignity Inc App, the operator of the Dignity app at app.dignity-inc.com and the Dignity apps on the Google Play Store and Apple App Store. This policy applies to every user, wherever you live.
1. What consumer health data we collect
Consumer health data is information that identifies your past, present, or future physical or mental health status. In Dignity, that is:
- The emotions you select in a check-in, and the time you selected them.
- Journal text you attach to a check-in.
- Evening reflections and Notice · Name · Navigate practice entries.
- Messages you send to the AI coach and the coach's replies, which may discuss how you feel.
- Derived information we calculate from the above: streaks, your most frequent emotions, weekly summaries, and emotional-vocabulary counts.
We do not collect biometric data, precise location, health-sensor data, or information from any medical provider, insurer, or health record.
2. Where it comes from
All of it comes directly from you, typed or dictated into the app. Dictation is transcribed on your own device or browser; we never receive audio. We do not buy, infer from third parties, or otherwise obtain health data about you from anyone else.
3. Why we collect it
- To show you your own history, patterns, and progress — the core purpose of the app.
- To generate AI coach replies that take your recent check-ins into account.
- To calculate anonymized, aggregate statistics for an organization that has paid for your seat, and only where the group has at least five members so no individual can be identified.
- To operate, secure, and repair the service.
We do not use consumer health data for advertising, for profiling you for marketing, or to train any artificial-intelligence model.
4. Who can see it
We do not sell consumer health data, and we do not share it with advertisers, data brokers, or affiliates. The companies below process it on our behalf, under contracts that limit them to providing their service to us:
| Processor | What it does with health data |
|---|---|
| Supabase | Stores it in our database in the United States, encrypted at rest |
| Vercel | Runs the app servers that read and write it on your request |
| Anthropic PBC | Receives your coach message and recent check-in context to generate a reply; contractually does not train on it |
Stripe (payments) and Resend (account email) never receive health data. Authorized Dignity personnel may access production systems only to operate, secure, or repair the service.
If your access is paid for by an organization, that organization sees only aggregate, anonymized group reporting. It cannot see your entries.
5. Consent
Before your first check-in the app asks you to acknowledge that Dignity stores this information, and we collect it only after you do. Using the check-in, journal, reflection, practice, or coach features is your affirmative, voluntary choice each time. You may withdraw consent by deleting the content or your account.
6. Your rights and how to use them
- Confirm and access — everything you have entered is visible in the app, and Profile → Download my data produces a complete JSON export.
- Withdraw consent and delete — Profile → Delete my account permanently erases your account and every entry, immediately. You can also email us (section 8) and we will delete within 30 days, and instruct our processors to do the same.
- Know who received it — the list in section 4 is complete. We will confirm it in writing on request.
- Correct — you can edit your name and password in Profile and delete any individual entry.
- Not be discriminated against — exercising a right never changes the service you receive.
We will respond to a request within 45 days, extendable once by 45 days where reasonably necessary, and will tell you if we extend. Requests are free. We may ask you to confirm the request from your account's email address so that nobody else can act on your data.
Appeals
If we decline a request, we will explain why. You may appeal by replying to that decision or emailing app@dignity-inc.com with "Appeal" in the subject. We will answer the appeal within 45 days. If we still decline, you may contact your state attorney general — for Washington residents, the Washington State Office of the Attorney General.
7. Retention
Check-ins, journals, reflections, and practice entries are kept while your account is open. Coach conversations are deleted automatically after 30 days by a scheduled database job. Deleting your account erases everything at once.
8. Contact
Dignity Inc App
3603 Vineyard Way
Farmers Branch, TX 75234
United States
Email: app@dignity-inc.com
9. Changes
If we change this policy in a material way, we will update the date at the top and tell you in the app or by email before the change takes effect.